Activation attempt failed, please try again.

[mat8iou]

Have recived my new SIM. When I get to step 4, I recieve the SMS, but then each time I enter the code I get a message at the top of the screen saying "Activation attempt failed, please try again."
Any idea what is going wrong here?

[Shane]

Hey, @mat8iou 

Could you try to turn on and off the airplane mode and retry the SIM activation again? 

Let us know how it goes.

Thanks.

[mat8iou]

Thanks for the suggestion. I've tried this and it is still giving the same message.

[BasilDV · Accepted solution]

Hi @mat8iou 

We'd like to check on the status of the activation and see how can we help.

Just send us a private message with your account details.

BasilDV