eSIM is activated but phone not working

[mitcho]

I've activated my eSIM for my prepaid plan. I've received notifications that Sim is activated.

Calls, texts and internet is not working. Cannot connect to anybody on the phone. No phone service. 

Could somebody assist.

[BasilDV]

Hi @mitcho 

We'd like to check on the status of your account and see how can we help.

Please send us a private message with your account details and we'll take it from there.

BasilDV