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Email migration to TMC

adsll0l4
Level 3

Does anyone know the actual date when migration will happen?

4 REPLIES 4
BasilDV
Moderator

Hi @adsll0l4 

 

You'll be notified with the exact date of the Migration.

 

Currently, the expected date is on October 2023.

 

BasilDV

Boof
Level 2

No notification.  Changes began last night. Can only login via web interface.  e-mail via mobile phone app and laptop e-mail client will not log in and aliases gone.

Not happy Jan

jgwall
Level 3

No email for me either. Webmail or desktop not receiving email. So far the migration to TMC is going well. That's just a joke TPG and this customer will be looking elsewhere unless things improve and soon. 

BasilDV
Moderator

There's an ongoing issue with the incoming emails as reported here: https://support.tpg.com.au/servicestatus/Information?category_code=30&timeframe=now&affected=Email

 

In regards to the email clients, please check the settings if they are configured correctly.

Check it here: https://support.tpg.com.au/ and https://support.tpg.com.au/email-settings

 

Let us know how it goes.

 

BasilDV