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Unable to log in to web post office

dyoliver0710
Level 2
Hi
I am travelling but I cannot log into my web post office. I can log into my normal account.
I am with some who can log into theirs.
Please help.
11 REPLIES 11
BasilDV
Moderator

Hi @dyoliver0710 

 

Is there an error message you are receiving? 

Are you not able to login to all of your devices?

What are the browsers that you've tried so far?

 

BasilDV

dyoliver0710
Level 2
Hi
I have tried 2 different iPhones.
I don’t get a message , it just goes back to log in.
Regards
BasilDV
Moderator

Are you able to try to login to your friend's device to check if you'll be able to login with their device?

dyoliver0710
Level 2
I cannot login on his phone. No errors come up
BasilDV
Moderator

We'd like to check on what happened to your account.

 

Please send us a private message with your details.

 

BasilDV

dyoliver0710
Level 2
Hi
I have sent my details in a private message. I hope it’s enough
BasilDV
Moderator

We've responded to your PM and will be waiting for your reply.

dyoliver0710
Level 2
Details requested sent
dyoliver0710
Level 2
Hi
I changed my password but that did not work