TPG Community

Get online support

how do I set up a junk email folder in the win10 mail app?

peterabrown
Level 2

I have added my TPG email to win10 mail app as well as my gmail account, I only got a spam folder for the gmail, i dont have a spam folder for TPG emails.

I cant add it as when i go to "more" in the left colum its not there.

1 REPLY 1
Shane
Moderator

Hi @peterabrown ,

 

Thanks for raising this to us. Please make sure that the email client settings are correct.

 

For more details please see this link, https://www.tpg.com.au/support/emailsetting.

 

Are you able to access the SPAM folder using TPG post office?

 

Regards,