TPG Community

justincarroll · ‎26-02-2023

Thanks Basil, I’ll send my details to you now.

justincarroll · ‎25-02-2023

Hi All, NBN has been connected fine for a while now… all of a sudden, last couple of days it has been dead (see screenshot attached)… there are no outages and I’ve reset the modem a million times with no success… I checked the nbn box near the FTTH box and the uni-d-2 port that we are using through TPG has no indicator light … is there any advice or checks that can be done? Thanks in advance. Justin

justincarroll · ‎23-09-2022

Thanks for the help via PM, you have a lot of technical knowledge and your solution worked perfectly first time! Many thanks Basil DV!

justincarroll · ‎22-09-2022

Hi, I’m a new customer using. Telstra Gen 2 modem… I have followed the set up guide but I have no WAN light at all now? Any advice or checks you can do would be great. Thanks. Justin.

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About justincarroll

Re: NBN FTTH issue - no internet for days

NBN FTTH issue - no internet for days

Re: New Customer, no WAN light

New Customer, no WAN light