TPG Community

Anzar · ‎21-03-2023

I tried to reply only to be told that I had reached the maximum allowed messages

Anzar · ‎19-03-2023

Hi, I want to return a Faulty Router as the Dual BW router has no use. The 5g Never works and always has issued. I have been on this forum and that hasn't helped. I had this shipped 6 months ago and I wanna return it for a new one ASAP.

Anzar · ‎05-01-2023

Hi Basil, Thanks for removing my account details and I am indebted for that courtesy. I have reset the router 3 times already, and still its the same deal. My biggest issue is Range and the 5g band just disconnects intermittently, even though My room is quite close to the router. The router is placed within the house but does not extend wifi up to across 2 rooms even. In all honesty my old router which was 4 years old started the intermittent disconnects cuz of heat issues however the range of that was superb extended all the way outta the house and in the front lawn and that was archer 1600 the white one. Was I shipped a lemon maybe? i know some devices are DOA or what could be the cause. Best regards, Anzar

Anzar · ‎04-01-2023

Hi All, I bought a TPG VX220 GV2 after looking at all the features. Now I know that with my plan the speed is over kil but the idea was getting stable internet with minimum latency. That has not worked infact the router is worse than the one I had beforethat I GOT with the installation. My issues are as follows: The 5g just DROPS, in ithe middle for absolutely no reason. Frequent disconnects !!! The Range is truly well, its bad. I know its not your fault and I know you guys are doing a great job supporting the coomunity so please help me out as I upgraded because my wife works from home these days 60% of the week and I too have to work from home 40% and this low range and frequent disconnects are hampering us. Please tell me what needs to be done to solve this. Did I get a LEMON!!! is it a faulty unit maybe. really looking forward to your support. Best regards, Anzar

Anzar · ‎04-01-2023

Hi There, I had bought and had this shipped 5 months ago, but the 5g doesn't work. The range is well WORSE Than the 4 year old router I had and it just doesn't WORK!!!.. I work for an enterprise Call Center and well half my job is abt connectivity. this is really not helping. So please if you have a firmware please send it through or maybe a new Modem. Best regards, Anzar

TPG Community

About Anzar

Re: Faulty Router Return

Faulty Router Return

Re: Firmware download for VX220-G2V

VX220 GV2 frequently disconnects on 5g. VERY LOW RANGE

Re: Firmware download for VX220-G2V