Hello Received a message on 26th June that a refund can be received within 3-5 working days But I still haven't received a refund until July 5th today Can you complete this matter as soon as possible,thank you ... View more

Dear I have an overpayment issue due to transferring to a telecommunications company. The company has stated that they will refund me. But the next day, I received a billing letter again. I don't understand the purpose of this letter. Because I have already changed to a telecommunications company, I was unable to log in to my account. Can you help me understand how I should handle it.thank you ... View more

Hello  My mobile 13 Jun 2023 due, I have changed to a telecommunications , I do not have access to internet and phone services.  My account: xxxxxx Can you refund me the money now that it has been automatically deducted by AUD31 ... View more