Thank you, I appreciate your response. What happens if there is no estimated timeframe provided? What would you recommend doing? Or what should be the next steps taken? ... View more

Same thing here, do you have NBN? I've reset devices, got a new modem, checked my connections (besides the NBN line) and get constant disconnections. So would love to know if there is a solution. I do find the app hasn't been connecting, says no modem and hasn't been able to test my speed since August 2022. ... View more

Thank you for clarifying that. Is there a timeframe expectation of when something like that can be fixed? Where I am has had that status for at least 2 weeks and it causes constant connection drop outs. ... View more