I am very unhappy with the service from TPG.  I have called multiple times to try and fix my email and keep getting told that they have escalated the issue and I will have a return phone call.   I have made calls on the  27/10, 31/10, 3/11, 14/11,15/11, 17/11 waited for 2.56min to get through they were supposed to call me back with 24 hours.  Called again on the 19/11 waited for 46 min and they hung up I don’t have the time to sit on the phone when I am trying to run a business.  I then called again on the 20/11 waited another 50mins only to be told that they had escalated the issue and I would be receiving a call back I will not hold my breath it could be the last one.  I have rung again today and was on the phone on hold after speaking with a consultant and the call dropped out after 1hr 20mins.  I have rung them back again and I am still on hold at the moment.   I have also emailed the complaints department and no one as returned my email.    I would appreciate a call back and the matter resolved immediately otherwise I will be in contact with the Ombudsman and whatever government department I need to solve this issue.  I am losing money and business as I cannot use my emails however I am still paying for a service that I am not receiving.  I am being told by people that now my email are bouncing back to them.  Its seems that whenever people register for the messaging they have trouble with their emails.  I can lodge into my account by not my post office.   PLEASE RESOLVE THIS ISSUE URGENTLY ... View more