Since about 26th Dec we started getting drop-outs & cut-offs. Seems the TPG supplied modem was possibly overheating, as after leaving it off for about 5 hrs , it re-connected. Then within 2-3 hours off it went again. TPG said they were sending we a new modem that would take 3-6 business days! (they have no stock in major cites obviously!) So I went a borrowed a router and yesterday 31st at about noon, we sucesffully re-connected. It ran fine the whole day This morning - no internet. Router is fine - a tech friend came over and connected to his provider with my 'borrowed' router - no problem. When we connected back to TPG - no internet. Speaking to neighbours, family and some freinds - they all fine (but no-one is with TPG) Tried call TPG spport - now waiting for a call back - that I know will achive absolutely nothing. Have to say, I have decide to call it a day and get another provider Their service level is just not up to it. What really  peeves me is that I have to pay a whole 'months notice' - effectively for little to no internet. I will be talking to thier billing or accounts team to see where it goes, as I will have hesitation in reporting this to the ombudman.  There has to be some very serious issues at TPG. ... View more