Hi I have received below email just know, but I didn't cancel the installation. it's might bt provisioning issue mentiones in ptevious, could you please have a look on it? cannot get phone help, line is busy Username: yikxxxxxxx, Customer ID: 752xxxx Thank you for choosing TPG for your NBN Internet Service. Unfortunately, we are currently unable to activate the NBN connection to your premises, because the installation has been requested to be cancelled. ... View more