On most devices like a mobile, tv or laptop I can see both bands, but not on the solar inverter or the wifi extender. Even devices that can connect to both, only work on the 5G band. The 2.4G band keeps dropping out and is useless. This should not be so complicated. ... View more

Hi Aubrey. As well as the solar inverter, I have found my wifi extender won't detect the 5G band at all. How do I get the 2.4G band to work like it did on the older modem? ... View more

I have removed the band steering and have been able to use the 5G signal band only so far. There is something wrong with the other band. My solar inverter is not detecting the 5G, only the 2.4G, so can't be online. Is there a way that both bands can function? ... View more

Has there been any resolution on this issue? I have just received one of these from TPG in preparation for FTTP upgrade. No installation guide in the box but got it working. Changed all my devices to this new ID, however the wifi is regularly disconnecting. Never had this problem with the VR-1600. How can this be classed as an upgrade? ... View more