Recieved an email from TPG on 26th March indicating :-   NBN Cancellation Request Received     Dear Customer,     We received a notice from NBN that you have requested to transfer your NBN service to another provider. We are sorry to see you go. If you did not request or authorise to transfer your NBN service, please call us on 1300 993 011 immediately to reverse the transfer. If you are outside a contract, a 30-day notice period applies to the cancellation of your service which is payable even if your NBN cancellation is completed earlier than 30 days. If you are inside a contract, an early termination fee applies as you had agreed to take the service for a minimum contract period. The early termination fee is 50% of the monthly charges between the date of cancellation and the end of the contract period, up to a maximum of $350. Below are the details of your NBN service cancellation: Username 888888888 Customer ID 345****9 Cancellation date 24/4/2024 Cost for service during 30 day notice period $77.41 Early termination fee $0.00 Less paid-up credit on current service $2.42 Total amount to be debited $74.99 If you are transferring (porting) your phone number, please ensure that your new provider completes the number porting within 30 days. Got a question? ask our TPG Community at https://community.tpg.com.au. Regards, TPG     Now I never cancelled anthing, so rang the number above and spoke to someone a million miles away who told me it was cancelled automatically by Telstra and if I didn't want it cancelled I had to do something which I couldn't understand???? Now I have NBN but don't have a telephone landline and life is just a tad confusing?? Is anyone at TPG (who can speak english) available to explain what the hell is going on?? Regards Rubble   ... View more