I am disappointed regarding the sudden 25% payment increase in my monthly payment, from $59.99 to $74.99.
My main concern is the lack of sufficient notice provided for this payment increase. As responsible customers, we should be given ample time to adjust to financial changes. Unfortunately, I received only one month's notice, which I find unreasonable.
While I understand that prices may rise over time, a 25% increase in a single jump is substantial. In today's economic climate, with increasing costs and stagnant wages, such an increase places a significant burden on customers. Service providers should consider the financial impact on their loyal customers when implementing price adjustments.
