Account cancellation for home bundle

[6175134]

I want to cancel the account now, I have called by phone, there's no one pick me up.

[David_M]

Hi @6175134 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @6175134 

PM Sent.

Thanks,

[6175134]

Hi , thanks for your reply. What can I do for the cancellation of the service? What require information should be provide and the written notice? I have reply to the email and it’s unmonitored. What means?

[David_M]

Hi @6175134 

If you completed and sent the email to @cancel (the one i sent to your email adress yesterday), just give it a couple of days for someone to respond.

Thanks,