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Account cancellation for home bundle

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Level 1b

I want to cancel the account now, I have called by phone, there's no one pick me up.

4 REPLIES 4
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Moderator

Hi @6175134 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @6175134 

 

PM Sent.

 

Thanks,

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Level 1b
Hi , thanks for your reply. What can I do for the cancellation of the service? What require information should be provide and the written notice? I have reply to the email and it’s unmonitored. What means?
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Moderator

Hi @6175134 

 

If you completed and sent the email to @cancel (the one i sent to your email adress yesterday), just give it a couple of days for someone to respond.

 

Thanks,