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I moth without receive my service

Level 1b
I am extremely dissatisfied with the poor support of the company in relation to the service I hired.

Almost a month I hired. and so far nothing about receiving my internet.

I do not recommend.

Extreme delay in responding to an email.

Contact by phone, I already gave up, because nobody answers and when you answer they don't solve the problem.

Bad deal. I do not recommend.
2 REPLIES 2
Moderator

Hi djeison1990

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

Moderator

Hi @djeison1990 

 

Thanks for your PM. I can see you have already spoken to our Support Team, who are currently handling your case.

 

Regards,

Karl