No internet

Level 2
5 th day with out internet. No data left in mobile. If you can’t fix you can speak. You cannot leave customer in middle of now where. I understand it’s covid 19 but . Five days to fix a small connection. Are you kidding me. I want a message by today will you fix or not. I am happy to change my connection. If you can’t fix. I have never seen such a negligence in my life. Excellent customer service. Keep it up.