TPG offnet dsl & telstra phone line

[Alanes]

I have an off-net dsl internet plan withTPG and a Telstra home phone line.  If I close the Telstra home phone line as I don't need it anymore, will that cause any disruption to the TPG internet connection? Thanks in advance.

[Shane]

Hi @Alanes,

Yes, the Internet will also be disconnected, as the off-net DSL internet relies on the active telephone line from Telstra. Maybe TPG-NBN service is available at your address; would you like us to check it for you so we can request an upgrade?

Regards,

I have an off-net dsl internet plan withTPG and a Telstra home phone line.  If I close the Telstra home phone line as I don't need it anymore, will that cause any disruption to the TPG internet connection? Thanks in advance.

[Alanes]

Hi Shane,

Thank you for the prompt response.  I would appreciate you checking the address for me regarding NBN, what information do  you require from me?

[Shane]

I got you, @Alanes

Could you shoot me a PM with your TPG details.

How to send a PM? 

Regards,

Hi Shane,

Thank you for the prompt response.  I would appreciate you checking the address for me regarding NBN, what information do  you require from me?