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$300 refund for wrong speeds?

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Moderator

Thanks for the details, @jvenevon2.

 

We're sorry if we are unable to provide the refund on the estimated time frame.

 

As mentioned above, we are currently processing the refund in batches and we will keep you posted as soon as new update becomes available.

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Moderator

Hi @rani-may,

 

Good News!

 

We have successfully processed the refund and it was credited to your account yesterday, 05/May/2018.

 

Should you require further assistance, please let us know. Thank you.

 

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Level 2
Thank you Smiley Happy relieved that it was finally resolved
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Moderator

You're welcome. @rani-may.

 

In case you have queries or technical concern do not hesitate to open a thread.

 

Our community is always here to help.

 

Cheers!

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Moderator

Hi @jvenevon2,

 

As per checking, the refund has been credited to your account on 04/May/2018.

 

Should you have further queries, please let us know. Thank you.

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Level 2

That's awesome! Thank you, Riezl

View solution in original post

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Moderator

You're welcome, @jvenevon2.

 

Have a wonderful day!πŸ™‚