Account cancellation

[Ed2]

Terminate my account,
Home phone and adsl2 internet
You have billed me for 59.99 this month, will you refund it

[KarlB]

Hi @Ed2,

Before cancelling, do you mind me asking are you currently having issues with your connection and is there anything i can assist you with?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.

Regards,
Karl

[Ed2]

Edgardo Certeza
0416267727

[Ed2]

Hey mate what’s going on, don’t delay
I waited for 2 hours and 10 min calling your line nobody answered me, I’m pissed off . Give me answers. I want my account canceled

[KarlB]

Hi Ed2,

I have sent an email to the email address listed on your account with the instructions on how to cancel your TPG account. It normally takes a couple of minutes for the email to come through.

Regards,

Karl