Account cancellation

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Level 1a
Level 1a
Terminate my account,
Home phone and adsl2 internet
You have billed me for 59.99 this month, will you refund it
4 REPLIES 4
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Moderator

Hi @Ed2,



Before cancelling, do you mind me asking are you currently having issues with your connection and is there anything i can assist you with?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.


Regards,
Karl

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Level 1a
Level 1a
Edgardo Certeza
0416267727
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Level 1a
Level 1a
Hey mate what’s going on, don’t delay
I waited for 2 hours and 10 min calling your line nobody answered me, I’m pissed off . Give me answers. I want my account canceled
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Moderator

Hi Ed2,

 

I have sent an email to the email address listed on your account with the instructions on how to cancel your TPG account. It normally takes a couple of minutes for the email to come through.

 

Regards,

Karl