An existing payment transaction is in progress.

[brutha953]

I'm just trying to pay my phone bill but "an existing payment transaction is in progress" and has been for about 2 week now. WTF? I need my phone for work and and its been out of acton now for 2 weeks. Is there a way to fix this or do I just have to change providers?

[Shane]

Hi @brutha953,

Let us help check the status of the payment transaction and fix this. Could you shoot us a PM with your details?

How to send a PM? 

Regards,

I'm just trying to pay my phone bill but "an existing payment transaction is in progress" and has been for about 2 week now. WTF? I need my phone for work and and its been out of acton now for 2 weeks. Is there a way to fix this or do I just have to change providers?