TPG Community

Get online support

An existing payment transaction is in progress.

brutha953
Level 2

I'm just trying to pay my phone bill but "an existing payment transaction is in progress" and has been for about 2 week now. WTF? I need my phone for work and and its been out of acton now for 2 weeks. Is there a way to fix this or do I just have to change providers?

1 REPLY 1
Anonymous
Not applicable

Hi @brutha953,

 

Let us help check the status of the payment transaction and fix this. Could you shoot us a PM with your details?

 

How to send a PM? 

 

Regards,

 


I'm just trying to pay my phone bill but "an existing payment transaction is in progress" and has been for about 2 week now. WTF? I need my phone for work and and its been out of acton now for 2 weeks. Is there a way to fix this or do I just have to change providers?