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Billed for the last 2 months despite service being cancelled.

Level 2

You have billed me for May and June despite my service being cancelled back in April. I switched ISPs and you service stopped working on the 27th of April, despite this you still billed me for May and June. When I e-mailed you dated my cancellation as 27th of May (not 27th of April) and also said that I would still be expected to pay for the 30 days of June anyway. So just to confirm, you will be keeping 2 months worth of my money depite providing me with no services in this time?


Welcome to community @ErinMadson 


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