Billing

0422342347
Level 2

Hi

I got a on 15/4/20 at 4.42PM to upgrade my phone use for 6G at no extra cost and $10 for extra 2G.

I have three phones

Could you please upgrade my all phones to 6G?

 

My billing cycle is 18 of month to 17 of next month. But I am getting messages for extra charge on 18 of all months. Could you please fix this issue it is annoying?

 

I am trying to contact you many times but could not talk any one.

If you can not fix these issues, I will move to other provider.

 

Please confirm

Thanks