Cancel ADSL account

[maiquenguyen]

Hello,

Please assist me to cancel my ADSL service. The connection quality is very poor and it's keeps dropping out. I heard that I need to send a cancellation form but I can't find that form anywhere.

Regards,

Mai

[RajenS]

Hi @maiquenguyen 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[maiquenguyen]

Hi Rajen
I just pm you. Please check yr message.

[RajenS]

Hi @maiquenguyen 

           Looking at your account now 

Thanks 

Rajen 

[RajenS]

Hi @maiquenguyen 

  please check your PM 

Thanks 

Rajen 

[maiquenguyen]

Hello,
I haven’t heard from you after you pm me asking the question that I answered in my 1st post. Please note that this is not a request to investigate or fix anything, I want to CANCEL your service because of its poor quality. Since your cancellation policy is time sensitive, please also apply that principle in resolving my issue.
Thank you.

[RajenS]

Hi @maiquenguyen 

         Please check your PM, all the details attached 

Thanks 

Rajen