Cancel ADSL account

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Level 1b

Hello,

Please assist me to cancel my ADSL service. The connection quality is very poor and it's keeps dropping out. I heard that I need to send a cancellation form but I can't find that form anywhere.

Regards,

Mai

6 REPLIES 6
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Moderator

Hi @maiquenguyen 

 

            

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Level 1b
Hi Rajen
I just pm you. Please check yr message.
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Moderator

Hi @maiquenguyen 

           Looking at your account now 

Thanks 

Rajen 

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Moderator

Hi @maiquenguyen 

  please check your PM 

 

Thanks 

Rajen 

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Level 1b
Hello,
I haven’t heard from you after you pm me asking the question that I answered in my 1st post. Please note that this is not a request to investigate or fix anything, I want to CANCEL your service because of its poor quality. Since your cancellation policy is time sensitive, please also apply that principle in resolving my issue.
Thank you.
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Moderator

Hi @maiquenguyen 

 

         Please check your PM, all the details attached 

Thanks 

Rajen