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piprhughes
Level 2
Level 2
‎08-07-2019 05:36 PM

How do I cancel my internet account?

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3 REPLIES 3
Will
Moderator Moderator
Moderator
‎08-07-2019 07:35 PM

Hi @piprhughes 

 

Welcome to the Community!

 

It is unfortunate that you wish to rescind your TPG NBN service. I can organize our Escalations Team to assist you with your request. Please send me a PM providing your best contact number and your preferred time for a call back.

 

For your reference: How do I private message (PM) in the community

 

Regards,

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Riezl
Moderator Moderator
Moderator
‎09-07-2019 08:45 AM

Hi @piprhughes, thanks for sending your contact details via PM. We have arranged a specialist to contact you between 9AM and 12PM NSW time today.

 

Let us know if we can be of further assistance. Thank you.

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Anonymous
Not applicable
‎09-07-2019 05:18 PM

Hi @piprhughes,

 

We've seen that you have been in contact with one of our Account Specialists and advised details in regards with the cancellation of your account.

 

Let us know should you require further assistance.

 

Cheers!

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