Cancel NBN Plan

[Jsmart99]

I cant find a place anywhere in your app that o can cancel my nbn plan from. Please cancel my nbn plan, i have moved house an no longer require this service.

And if i may please offer a suggestion, please put a “Cancel my service” button to the accounts and billing section of your app. Thank you

[Riezl]

Hi @Jsmart99 , we are sorry to know that you'd like to cancel the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern. 

To send a PM, please refer to this link: How do I private message (PM) in the community