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Cancel NBN Plan

Level 2
I cant find a place anywhere in your app that o can cancel my nbn plan from. Please cancel my nbn plan, i have moved house an no longer require this service.

And if i may please offer a suggestion, please put a “Cancel my service” button to the accounts and billing section of your app. Thank you

Hi @Jsmart99 , we are sorry to know that you'd like to cancel the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern. 


To send a PM, please refer to this link: How do I private message (PM) in the community