Cancel NBN

HESU9201
Level 2

I want to cancel my NBN service. I have tried to find any information about cancelation on your website, the only thing I can find is the service number and this community. And I call your service number but only listened 6 minutes music. 

And now I registered an account for this community to ask a question about how to cancel my NBN.

 

Why can't you make it as easy as setting up your account?