Cancel Service

6321501
Level 2

Hi, I am looking to cancel my broadband internet service from TPG. I have been on hold for 40mins after being passed from a previous TPG consultant. If I dont get through in the next 10 minutes i will cancel the Direct Debit. Please take this a notice and i confirm by this notification i will not be liable for any invoices or charges beyond this date. Please refund me me my advance payments.

My verified account number etc is in my registration for this chat.

If you have any issues please contact me on my registered telephone number or email 

 

UPDATE - resolved.

 

Regards

Alan

1 REPLY 1
Shane
Moderator

Hi @6321501 ,

 

I am sad to learn that you're considering to cancel the service with us. May we know the reason of cancellation and flick us a message with your details so we can coordinate this with the accounts team.

 

How to send a PM?

 

Regards,

 

Hi, I am looking to cancel my broadband internet service from TPG. I have been on hold for 40mins after being passed from a previous TPG consultant. If I dont get through in the next 10 minutes i will cancel the Direct Debit. Please take this a notice and i confirm by this notification i will not be liable for any invoices or charges beyond this date. Please refund me me my advance payments.

My verified account number etc is in my registration for this chat.

If you have any issues please contact me on my registered telephone number or email (xxxxxxx@gmail.com)

Regards

Alan