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Cancel my NBN service

Level 1b
Hi
 
I am moving out of the country next week and I would like to cancel my NBN service and close my account but I can't seem to find an email or contact number to cancel my account for NBN.
Can you please assist ASAP.
 
Looking forward to your reply.
 
Thanks
Leonie
2 REPLIES 2
Moderator

Hi @Wanderingstar ,

 

We're sad to know that you're considering to cancel the service with us. We'd like to arrange a call from one of our Account Specialists to discuss detail of the cancellation procedure. Let us know your best contact number and preferred time tomorrow.

In case you need a reference:  How do I private message (PM) in the community

 

Cheers!

Highlighted
Moderator

Hi @Wanderingstar ,

 

We've seen that you have been in contact with one of our Account Specialists and provided details about the cancellation. Let us know should you require further assistance.

 

Cheers!