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Cancel my TPG NBN service and billing ASAP!

Level 2
Hi
I’ve been trying to cancel my NBN service and billing since 04/04/2020 and has since been having issue each time I’m on TPG online support team waiting to be transferred to Cancellation Specialist. I was never transferred.
I had also sent email request for cancellation to customer_service@tpg.com.au
and have no reply so far.

Please URGENTLY cancel my TPG NBN service and direct debit billing on my Internet Account : 3047284.

I don’t not wish to be charged with direct debit for this month, April 2020 as I no longer require TPG internet service.


2 REPLIES 2
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can help you with your service.

 

Regards

Peter

Level 2
Hi Peter

I’ve just sent private message to you.

Thanks