Cancel my account NOW

[alimo]

I want to cancel my account immediately. Ive been trying to do this for a week but can’t get through to you on the phone and there’s no where online to do it. This has to be illegal! I will be making a complaint to Fair Trading and the ACCC about this. Absolutely shameful in the current circumstances.

[KarlB]

Hi @alimo,

Before cancelling, do you mind me asking are you currently having issues with your connection and is there anything i can assist you with?

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so can help with your query.

Regards,

Karl