We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our accoun specialists to contact you to address this concern, @Hillz14.
Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.
To send a PM, please refer to this link:How do I private message (PM) in the community
Thanks for providing the account details via PM, @Hillz14. We have coordinated your concern to our Accounts Team and a case officer will contact you to discuss the matter.
Let us know via PM should you have a preferred contact number and time.