Cancel my account

Level 1a

I want to cancel my entire account with TPG effective immediately due to lack of service and communication. I have called and emailed with no response.

We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our accoun specialists to contact you to address this concern, @Hillz14.


Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.


To send a PM, please refer to this link:How do I private message (PM) in the community 


Thanks for providing the account details via PM, @Hillz14. We have coordinated your concern to our Accounts Team and a case officer will contact you to discuss the matter.


Let us know via PM should you have a preferred contact number and time.


Hi @Hillz14, we can see that our Accounts Team has been in touch and addressed the concerns raised.


Should you have further queries, please let us know.