Cancel my account

Level 1a
Hello,

I want to cancel my entire account with TPG effective immediately due to lack of service and communication. I have called and emailed with no response.
3 REPLIES 3
Moderator

We're sorry to know that you'd like to cancel the service and we'd like to arrange one of our accoun specialists to contact you to address this concern, @Hillz14.

 

Please PM us your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.

 

To send a PM, please refer to this link:How do I private message (PM) in the community 

Moderator

Thanks for providing the account details via PM, @Hillz14. We have coordinated your concern to our Accounts Team and a case officer will contact you to discuss the matter.

 

Let us know via PM should you have a preferred contact number and time.

Moderator

Hi @Hillz14, we can see that our Accounts Team has been in touch and addressed the concerns raised.

 

Should you have further queries, please let us know.