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Cancel my internet service

Level 2

I want to cancel my Internet service immediately.


Due to Covid-19, I can't go back Australia for quite a long time. 


I've tried to connect customer service via your Chat system since 22th of March. But no one can help me to cancel my account, even I have tried so many times.


I can't call or cancel the service through the my account section. Neither email nor call had been replied. 


Please cancel my service and account as soon as possible.