Get online support
I sent an email to xxxxxxx and still got no reply. I want to cancel my nbn plan on 24th January 2021
Hi @javaboyhong, we are sorry to know that you have decided to cancel the service. Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community