Cancel my service

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Level 1a
Hi There,

I would like cancel my current TPG NBN service.

Please advise what is the process?

1 REPLY 1
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Moderator

Hi @murugaratnam,

 

We're sorry to know that you're considering cancelling the service, but if you could give us a chance, we'd like to check what can be done to resolve any service issue at hand.

 

Please PM us your TPG customer ID, username and address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community