Welcome to the Community!
It's unfortunate that you've decided to leave TPG. I can organize a call from our Escalations Team to assist you with your request. Kindly send me a PM with your contact number, preferred time for a call and reason for cancellation of the account.
For your reference: How do I private message (PM) in the community
Thanks for sending the contact details via PM, @pdsparrey. Though we are able to locate an account using your community details, we'd like to make sure that we really got the right one. Can you also PM us your complete name and complete address?