Cancel plan

pinkkichijanadi
Level 2
I want to cancel my plan.
Already waiting 30 mins to ask the Account specialist but just wasting my time.
Almost 2 month the internet is really slow and can’t solve the problem
1 REPLY 1
Shane
Moderator

Hi @pinkkichijanadi ,

 

We are sad to learn that you're considering to cancel the service due to the performance of the service. Could you shoot us a PM with your details together with your most convenient time and date? We will arrange our Accounts Team to contact you to discuss the procedure.

 

How to send a PM? 

 

Regards,

 

I want to cancel my plan.
Already waiting 30 mins to ask the Account specialist but just wasting my time.
Almost 2 month the internet is really slow and can’t solve the problem