Cancelation of service due to death

[Boda]

Wanting to know how to cancel the TPG ADSL account in my mothers name after her passing.  

[Anonymous]

Hi @Boda ,

Welcome to TPG Community.

Our deepest condolences to your family. Kindly PM to us the TPG customer ID or account username of your mother, so we can further assist.

For instructions on how to send us a private message, please click here.

We'll be waiting for your response.

Best regards,
Angeli_L

[FreoMik]

I also require help closing my deceased uncle's account. Please let me know who to message.

[Anonymous]

Hi FreoMik.

Our condolences, send us mobile/home phone number that is associated with the account and the complete address also include your best contact number and preferred time. 

We will arrange our Accounts Team to contact you to discuss details of service cancellation.

How to send a PM? https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

 

I also require help closing my deceased uncle's account. Please let me know who to message.