I want to cancel my current ADSL bundle since I will move overseas. I have applied for the cancellation on Monday by filling out your online form. I got an automated email saying the request would be responded the next working day. However, I haven't heard back yet.
I hope that I can get some assistance here.
Welcome to TPG Community!
We've managed to check your account and your request for cancellation has been escalated to our Account Specialist. She will give you a ring on your mobile and phone number that we have on file within the day. If you have a preferred callback time, please do let us know.