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Cancelling TPG NBN Service

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Level 1a

Hi guys, my wife and I recently purchased a house and are looking to cancel our tpg NBN service. I can't find anywhere on your website to do this. Please help?

2 REPLIES 2
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Moderator

Hi @samwenhansen, we're sorry to know that you'd like to cancel the service. We have located an account using your community details, but we'd like to make sure that we got the right one.

 

Please PM us your TPG customer ID, username and complete address. To send a PM, please refer to this link: How do I private message (PM) in the community

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Moderator

Hi @samwenhansen, thanks for providing the account details via PM. We have arranged an account specialist to contact you between 10AM and 11AM QLD time today to address the concerns raised.

 

Let us know if we can be of further assistance. Thank you.