Cancelling my internet

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Level 1c

Hi I need to cancel my NBN service from next month as I will be leaving Australia, and I send the cancellation request email 2 days ago but I haven't received any feedback, could you please contact me ASAP?

1 REPLY 1
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Moderator

Hi @sherlock970731 ,

 

Welcome to TPG Community!

 

We're able to retrieve your account using your community details and we're sorry to hear that you are cancelling your service with us.

 

We'll have our Account Specialist to contact you for further assistance on this matter. Kindly private message to us your best callback number and time.

 

How do I private message (PM) in the community

 

Regards,

Angeli