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Cancelling plan not possible from overseas

rokebytce
Level 2

Hi all, 

I have just moved overseas and cannot find a way to cancel my current broadband plan as I cannot make internatinoal calls with my current US mobile plan and there is no support email listed on the website, only phone numbers. 
I tried to check if it was possible to cancel through my online account dashboard but to log in, I need an authentication code being sent to my Australian number that I can't receive. Any advise or solutions would be much appreciated!

1 REPLY 1
Angeli
Moderator

Hi @rokebytce

 

Welcome to TPG Community! 

 

Send us a private message with your TPG customer ID or username and we'll help you with this request.


How do I private message (PM) in the community

 

Regards,

Angeli