Cancelling service

[Billzard]

Hi, I need to cancel my broadband  service, going to a different provider.  Please let me know how to do this.

Thanks,

Bill

[Will]

Hi @Billzard 

Welcome to the Community!

I'm sorry to learn that you're discontinuing your service with us. We can have our Escalations Team contact you tomorrow regarding your request. Can you send us a PM providing the customer ID or username of the account you wish to cancel, your best contact number and preferred time for a call?

For your reference: How do I private message (PM) in the community

Regards,