Get online support
Not sure if anyone can help with this. We use TPG for email only. I've never had any issues logging in to either the post office or my account. I can still log in to my post office, however can no longer log in to my account - it tells me that my mobile number is missing or invalid??!! We have been with TPG since 1998 when we moved in, so quite possibly never had a mobile number back then!! I don't think I've ever had one attached to my account. I have tried ringing through a few times now, the last time today and was told they were sending me an email so I could register my mobile and someone would then be in contact in 1-2 days!! 2 hours later - no email has come through, so no idea if it will!! Anyone else have any ideas why it is doing this??
Hi @ldr,
We'll help you with your My Account log in. Send us a private message with your TPG customer ID or username and we'll discuss it from there.
How do I private message (PM) in the community
Regards,
Angeli