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Changing Account Holder to Same Username

au_nom_olie_nic
Level 2

Hello, I'm trying to transfer the account holder's name and payment details, but on Page 2, under Section C it lists "Your username". Is it possible to write in the same username or leave it blank? We are not trying to change that account detail.

3 REPLIES 3
Angeli
Moderator

Hi @au_nom_olie_nic

 

Welcome to TPG Community! 

 

The username must be the TPG username of the current account holder. Also, it cannot be changed after the transfer of account ownership is completed. 

 

Regards, 

Angeli 

Hashini
Level 2
Dave341
Shane
Moderator

Hi @Hashini ,

 

How can we help you today?

 

Regards,